These products are covered by a 1-year warranty from the date of delivery or purchase.
The warranty covers failures and malfunctions of parts when used in accordance with the intended purpose of the product and the information in the user manual.
To be covered by the warranty, proof of purchase is required (invoice) and products must be complete with all accessories.
The warranty does not cover deterioration due to normal wear and tear, lack of maintenance, negligence, faulty assembly or inappropriate use (shock, failure to comply with power supply recommendations, storage, operating conditions, etc.).
The warranty does not apply to deposits of dust and waste which may accumulate on the internal or external surfaces of the product and the connected drainage system (pipes) as a result of poor maintenance.
Also excluded from the warranty are any adverse consequences resulting from the use of non-original or unsuitable accessories or spare parts, or from disassembly or modification of the device.
The general terms and conditions of sale described below detail the rights and obligations of SAROUL SAS and its customer in connection with the sale of the following goods: Spare parts and all related accessories and equipment. Any service provided by SAROUL SAS implies the purchaser's unreserved acceptance of these terms and conditions of sale.
The prices of the goods sold are those in force on the day the order is taken. They are denominated in euros and calculated exclusive of tax. Consequently, they will be increased by the rate of VAT and transport costs applicable on the day the order is placed.
SAROUL SAS reserves the right to modify its prices at any time. However, it undertakes to invoice the goods ordered at the prices indicated when the order is registered.
The prices quoted include any discounts and rebates that SAROUL SAS may grant on the basis of its results or the buyer's assumption of responsibility for certain services.
A discount of 1% will be granted for early payment.
Orders can be paid for by cheque, bank transfer or credit card.
Upon registration of the order, the purchaser must pay a deposit of 30% of the total invoice amount, with the balance to be paid upon delivery of the finished product (unless otherwise agreed between the purchaser and SAROUL SAS).
In the event of total or partial non-payment for goods delivered on the date of receipt, the purchaser must pay SAROUL SAS a late payment penalty equal to three times the legal interest rate.
The legal interest rate is that in force on the day of delivery of the goods.
This penalty is calculated on the amount due, inclusive of tax, and runs from the due date of the price without the need for prior notice.
In addition to late payment penalties, any sum, including the deposit, not paid by the due date will automatically give rise to the payment of a fixed penalty of 40 euros due for collection costs.
Articles 441-6, I paragraph 12 and D. 441-5 of the French Commercial Code.
If, within fifteen days of the implementation of the ”Late payment“ clause, the purchaser has not paid the remaining sums due, the sale will be cancelled by operation of law and may give rise to a claim for damages against the company.
SAROUL SAS.
SAROUL SAS retains ownership of the goods sold until full payment of the price, in principal and in accessories. In this respect, if the purchaser is the subject of receivership or compulsory liquidation, SAROUL SAS reserves the right to claim, within the framework of the receivership proceedings, the goods sold and remaining unpaid.
Delivery is made :
Or by handing over the goods directly to the buyer.
Or by sending a notice of availability to the buyer.
Or at the place indicated by the purchaser on the order form.
The delivery time indicated when the order is placed is given as an indication only and is in no way guaranteed.
Consequently, any reasonable delay in the delivery of the products shall not give rise to :
Allocation of damages, cancellation of the order.
Transport risk is borne entirely by the buyer.
In the event of missing or damaged goods in transit, the purchaser must make all necessary reservations on the delivery note upon receipt of said goods. These reservations must also be confirmed in writing within five days of delivery, by registered letter with acknowledgement of receipt.
SAROUL SAS may not be held liable if the non-performance or delay in performance of any of its obligations described in these general terms and conditions of sale is due to force majeure. Force majeure is defined as any external, unforeseeable and irresistible event within the meaning of article 1148 of the French Civil Code.
Any dispute relating to the interpretation and execution of these terms and conditions of sale shall be governed by French law.
Failing amicable resolution, the dispute will be referred to the Créteil (94) Commercial Court.
